Thank you for your interest in CustomBatteryCables.com and Custom Battery Cables LLC.
Before you email us please read the FAQs and check links to the left. If the answer is there it will save us both time and energy.
Custom orders can take up to 7 business days depending on quantity and complexity. Please don’t start calling after 2 days.
If you know what you need, please place your order using our custom order form. That will be faster than sending me an e-mail and waiting for a reply. See custom online order form
Some folks call me to ask if they can ship their old cables to me so I can use the existing cables as a pattern. Sure. Send them to the address below. A USPS “Regional rate” box will probably be the cheapest way to go but a flat rate isn’t too bad either. Include detailed instructions (“duplicate as close as possible” or “build one size larger”, etc). Include contact info so I can call or email you with a price. Don’t send a greasy mess. If they are so dirty we have to spend time cleaning up after we measure your cables, there is an additional $10 charge.
Since it seems most of us have a smartphone with a pretty good camera, a great option is to take some photos, I don’t need too many, just ones that show the connectors or other parts you feel are important to see. That works great, and they aren’t covered in grease!
PayPal:
When you make a credit card purchase with PayPal, they will charge your credit card at the time of purchase. I have NO control over that. Please do NOT file a paypal dispute because your card was charged but you didn’t get cables in a couple days. Once a PayPal dispute is filed it becomes more difficult and expensive to ship your item because the PayPal shipping shuts down. PLEASE CALL ME FIRST.
Email:
We get a lot of e-mail. Please put a meaningful subject on the subject line with the type of vehicle! We get a large amount of SPAM and meaningful subject lines help keep your e-mail out of the spam filter and also helps me find your e-mail if I have to go back to look something up.
Phone: Shop line for general questions: 785-4CABLES (785-422-2537) This line goes directly to our workshop. Sometimes, if the tech is in the middle of assembling cables he might let it ring through to voicemail. Please leave a message
For commercial sales or problems with a retail order, call or text Vince on cell phone at 602-329-8363
If you want to ship a package to us or visit the shop, our addressis:
Custom Battery Cables, LLC 2288 S Idaho Rd Suite #2 Apache Junction, AZ 85120
Billing Address (USPS Mail):
Custom Battery Cables, LLC PO Box 6716 Apache Junction, AZ 85178
Don’t see the cable you wanted here? Custom Battery Cables be happy to build a custom cable to your specifications. Go to the Custom Orders page for more information.
