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You should have found this page because you are interested in our policy on rush orders. We usually take about a week to fill an order. For some folks that is too long.
I think that's the nature of a small business that deals in custom orders. We don't get stuff made in China, shove it in a box and send it. We custom build orders. We have some nice tools but it's all done by hand. When things are slow, which we almost never are, we try to build ahead a few sets of our more popular cables but that buffer gets used up fast when we get busy.
I wish I could treat every order as a rush order but I simply can't. Rush orders can cost me more to build... if I don't have a part on hand I need to have it expedited, driving up costs.
Some customers need cables quicker than our normal delivery time. I understand that. I've heard it all: cables needed for snow plows in bad weather, fire trucks during the summer fire season, show cars that will be in a show in a week and missionaries getting on a plane for Africa this weekend. Believe me, I think those are all darn good reasons.
So how do I sort out which customers really NEED cables in a hurry and which just WANT them? I can't strap you into a lie detectors so the next best thing I can think of is money.
If I charge extra for rush orders, the folks that don't really need it will not be willing to pay for it. The folks that really do need rush service will pay for the added costs. I'll let the free market be the solution.
Rush service is typically an extra $25 on all sets including large cable sets (like the Ford and Dodge sets. If you want to place a rush order but the page with the cable set does not offer it as an option use the add-to-cart below:
If you want the cables in a rush but don't want to pay the expedite fee, I must remind you of the old saying: "Your failure to plan is not my emergency". Sorry, but this is the best solution that I can come up with. With the exception of the Rush orders, we have a strict policy of first in, first out, except for parts and small, very easy to assemble orders. If I didn't do that, everyone would have a "rush" order.
Increasingly impatient phone calls or emails will NOT get you moved to the front of the line. It might get you a refund so you can purchase cables elsewhere.
Bottom line. Patience is a virtue and if you really need cables in a hurry, expect to pay a little more.
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